E-Mentor 2018/19


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Smart Casual




We are looking to recruit University of Leicester undergraduate students to work as E-Mentors. This will be working with the Widening Participation Team to mentor up to 9 mentees from one of the widening participation programmes we offer (the programme you work on as an E-Mentor will be chosen upon your suitability and where you will be able to most utilise your experience and knowledge to guide your e-mentees.)

This is a casual position and as such you will have no set working hours. You will however need to commit to following our set guidelines of 45 minutes contact with each of your mentees every month for approx. 11- 18 months depending upon the programme you work on.

The selection process for this role will be in three parts the first being a CV and covering letter, second part being a short blog post and final section will be attending an assessment centre.(Please see the form of assessment section below for more information.)

E-Mentors may be required to undertake a Disclosure and Barring Service check for some types of work.
• Providing encouragement and motivation to a group of mentees to help them reach their full academic potential using your own experience and knowledge
• Pro-actively communicating on a regular basis with your mentees building an environment of mutual trust and support
• Posting messages, sharing information and discussing relevant news items and resources
• Demonstrating empathy and understanding of the problems and challenges your mentees may face
• Providing mentees with a fresh perspective independent from their schools, families and friendship groups
• Enabling your mentees to become more aware of their ability to succeed, better informed and more confident in making decisions about their futures
• Being aware of the appropriateness of messages
• Listening, informing and guiding your mentees through topics of their interest
The person specification below indicates the criteria that will be used in short listing applicants. It is therefore essential that you provide evidence of how you meet each of these criteria in your covering letter.
The person specification also indicates the criteria which will be assessed in the seconded round of selection (blog post) and the final round of selection (the assessment centre).
Currently studying for an undergraduate degree at the University of Leicester (essential) CL
• Currently NOT in their final year of study on the above course (essential) CL
• Knowledge of Customer Service (essential) CL/AC

• Previous writing experience (desirable) CL
• An interest in working with potential students to encourage them in their education (essential) BP/AC
• Some understanding of the wide range of barriers young people may face in entering Higher Education (desirable) BP/AC
• Excellent communication skills (oral and written) (essential) CL/BP/AC
• Ability to be flexible and use own initiative when problem solving (essential) CL/AC
• Well organised with excellent time management (essential) CL/AC
• A positive attitude towards and enthusiasm for higher education and the opportunities it provides (essential) BP/AC
University of Leicester
Free compulsory training is provided, together with ongoing developmental support. Working as an E-Mentor offers opportunities for skills development and will provide you with evidence of transferable skills for your CV.
Application information:

In your covering letter we are looking for four paragraphs each specifying on our four essential criteria – (Please include all four areas detailing and using examples for each)

1. Knowledge of Customer Service
2. Excellent communication skills (oral and written)
3. Ability to be flexible and use own initiative when problem solving
4. Being well organised with excellent time management

We will be asking successful candidates to write a short blog post as if to a new e-mentee. (More information regarding this will be sent out to successful candidates in the next round of selection.)

CL– Covering Letter and CV (indicates that this is criteria which will be used when shortlisting applicants to progress through to the next stage of the recruitment process which will comprise of writing a short blog post)

BP – Blog Post (Indicates that this criteria will be used when shortlisting applicants to invite to the assessment centre.)

AC – Assessment Centre (Indicates that this criteria will be used when shortlisting applicants to invite to become an E-mentor.)

Deadline for applications is Midday, Wednesday 1st November 2017 A CV and Covering letter should be submitted via UNITEMPS by this deadline.
Students whose application are successful will be invited to the second round of the selection process which will be writing a short blog post.

Those successful in the second round of selection will be invited to an assessment centre will take place on Tuesday 12th December. Please ensure you are free on this date as you will need to attend the assessment centre as it is the final stage of section process and compulsory training will also be provided on this day.

Unsuccessful candidates will be invited to and encouraged to attend a group feedback session run in partnership with the University Careers Service.

Unitemps is acting as an employment business, supplying temporary workers in relation to this vacancy.